DelegateHQ
Real Estate Division

Real estate operations,

handled.

from inquiry to close.

We deploy AI operations teams for real estate agencies, brokers, and proptech platforms — managing lead qualification, property content, client communication, and tenant operations so your agents can focus on closing.

85%Leads Qualified Automatically
<5 minLead Response Time
40+Listings Written / Month

Deals lost to ops, not competition.

Three ways that slow operations cost real estate businesses more than they realise.

15 min
before cold

Time before a lead goes cold

Research consistently shows 78% of buyers work with the first agent who responds. The average agency takes 4–6 hours to follow up on portal leads. In those 6 hours, the lead has spoken to three competitors, visited two properties, and formed a shortlist that doesn't include you.

8 hrs
per listing

Wasted on listing content

Writing a quality property description, social post, brochure copy, and portal FAQ for a single listing takes 6–8 hours of non-selling time. For an agency doing 20 listings a month, that's 160 hours — an entire person's workload spent on content instead of closings.

34%
tenant churn

Tenants lost to preventable friction

Tenant retention is cheap compared to vacancy costs. But most agencies lose tenants over operational friction — slow maintenance communication, confusing onboarding, missed renewal nudges. Every one of these is automatable.

There is a third option.

And it does not require hiring.

Five ops functions. One agency team.

From first inquiry to long-term client relationship — the full ops stack your agency needs to scale.

Leads

Inquiry Triage

Every portal, website, and email inquiry is qualified and responded to within 5 minutes. Agents capture lead type, budget, timeline, and preference before your agent makes the first call — so every call opens with context.

avg response: 4m 50s · qualification rate: 85%
Onboarding

Client Onboarding

Welcome sequences for buyers, sellers, tenants, and landlords. Includes process overview, document checklist, timeline confirmation, and milestone updates — all automatic from the first point of contact.

sequence depth: 5 · document completion: 91%
Content

Property Content

Property descriptions, brochure copy, portal listings, and floor plan captions — written from a brief and SEO-optimised for the locality. Up to 40 listings per month on the Growth plan, with consistent voice across every listing.

output: up to 40 listings/mo · SEO + portal: yes
Growth

Agency Marketing

Market reports, area guides, property investment newsletters, and LinkedIn content — all agency-branded. Position your firm as the local knowledge authority without a content team behind it.

output: 10–15 pieces/mo · market-data: yes
Retention

Client Retention

Renewal nudges for tenants and landlords, anniversary check-ins for homeowners, and market update emails for investor clients — automated touchpoints that keep your agency top-of-mind without manual effort.

renewal nudge: 90 days out · check-in: monthly

Running in one week.

From first call to live operations in seven days. No lengthy implementation projects.

01

Onboarding Call

Day 1 · 45 min

A focused 45-minute call where we map your current ops stack, identify the three highest-leverage operations to automate first, and collect the tool access and brand guidelines we need to configure your agent team.

ops_map.pdf + agent_config_brief.md
02

System Configuration

Days 2–4

We configure your AI agents: connecting your tools, training agents on your product and brand voice, calibrating escalation thresholds, and writing your sequences. You only need to grant tool access — we handle everything else.

agent_credentials.env + test_suite_results.md
03

First Outputs

Days 5–7

Your agent team goes live in monitored mode. Real operations are handled, sequences are triggered, and the first outputs are produced. You receive a daily summary and can request adjustments via Slack during this period.

daily_ops_summary.md + first_week_review_call
04

Ongoing Operations

Week 2+

Your agent team runs autonomously on a weekly ops cycle. Every Monday you receive a weekly operations report covering all tracked metrics, output volumes, and any flags raised during the week.

weekly_ops_report.md + monthly_review_call

What your Monday looks like.

A real weekly ops report from a Real Estate client. Every metric your agent team tracked, surfaced, and acted on — delivered before 9am.

weekly_ops_report.md● live
// weekly_ops_report.md — Week 7 | Meridian Realty Group

LEAD OPS
  Inquiries received            34
  Auto-qualified                29  (85.3%)
  Avg response time             4m 51s
  Qualified to meeting          14  (48.3%)
  Listings booked               5

CONTENT
  Property listings written     12
  Brochures drafted             8
  Market report                 1
  Social posts                  6

CLIENT OPS
  Onboarding sequences          5
  Documents chased              9  (7 received)
  Renewal nudges sent           4
  Tenant check-ins              11

FLAGS
  [INFO] 2 inquiries from non-target geography — marked low priority
  [INFO] Market report scheduled for Monday delivery

Common questions.

Your real estate ops
are waiting.

Agent team live in one week. Book a call to get started.

Vertical-specialized
Live in 7 days
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